Legal Transparency

Privacy Policy

Last Updated: March 11, 2026

1. Introduction

Welcome to Uplora. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how Uplora (operated by AKYZER) collects, uses, and safeguards information across our Digital Marketing Solutions and Food Order Automation platforms.

By using our services, you agree to the terms described in this policy.

2. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

Contact Information: Name, email address, phone number, and business details when you request a demo or consultation.
Marketing Data: Analytics from campaigns we manage, including ad performance, website traffic, and conversion data.
Automation Data (Food Order Automation): Customer names, delivery addresses, and order history processed via WhatsApp Business API for your kitchen or restaurant.
Technical Data: IP address, browser type, and device information used to access our website.

3. How We Use Your Information

We use the collected data for the following purposes:

To provide and manage our Digital Marketing and Automation services.
To process food orders and coordinate deliveries through our automation engine.
To communicate with you regarding service updates, reports, and inquiries.
To improve our website performance and user experience.
To comply with legal obligations and prevent fraudulent activities.

4. WhatsApp & Third-Party Services

                                WhatsApp Automation Note: For our Food Order Automation service, we
                                utilize Meta's official WhatsApp Business API. Data processed through this channel is
                                subject to Meta's Privacy Policies in addition to our own. We do not store customer chat
                                content beyond what is necessary for order processing.
                            

We also use third-party tools for our Digital Marketing services, including:

Google Ads & Analytics
Meta (Facebook/Instagram) Ads Manager
Payment Gateways (for processing transaction links)

5. Data Security

We implement industry-standard security measures to protect your data. All communication with our servers is encrypted using SSL/TLS. While we strive to protect your personal information, no method of transmission over the internet is 100% secure.

6. Your Rights

Under applicable data protection laws, you have the right to:

Request access to the personal data we hold about you.
Request correction of any inaccurate data.
Request deletion of your data from our systems.
Object to the processing of your data for marketing purposes.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: info@uplora.in

Phone: +91 70109 49943

Operator: AKYZER